Privacy and Security Policy

All services provided in our store and at the address remediumhealthtourism.com belong to our company, REMEDIUM HEALTH SAĞLIK TURİZM LİMİTED COMPANY, and are operated by us.

Our company may collect personal data for various purposes. Below, it is specified how and in what way the collected personal data is gathered, and how and in what way this data is protected.

Personal data related to our coustmer (such as name-surname, company information, phone number, address, or email addresses) is collected by our company due to the nature of the business throughcustomer registration forms or various forms and surveys on our company.

Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain times. Our members can make all kinds of choices about whether to receive such information while signing up, and after logging in, they can change this selection from the account information section or notify through the link in the informational message they receive.

The personal information sent online to our store by our members during the approval process through our store or by email will not be shared with third parties other than what is stated in the “User Agreement.”

Credit Card Security

Our company prioritizes the security of credit card holders shopping on our shopping sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure web page, and all your information is encrypted and protected. This information is only used in line with the instructions you provide during the sales process. Credit card information used during shopping is encrypted with a 128 bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry. If the card’s availability is confirmed, the shopping process continues. Since no information about the card can be viewed or recorded by us, it is prevented from being captured by third parties in any circumstance.

The reliability of payment/invoice/delivery address information for orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, for first-time orders from our shopping sites to reach the supply and delivery stage, the accuracy of financial and address/telephone information must be confirmed first. If necessary, contact is made with the credit card holder customer or the relevant bank.

You can access and change all the information you provide while signing up. If you protect your login information securely, it is not possible for others to access and change your information. For this purpose, 128 bit SSL security area is operated during membership transactions. This system is an international encryption standard that is impossible to break.

Exceptional Cases

In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy”. These situations are limited in number:

  1. To comply with the obligations imposed by laws, decrees, regulations, etc., issued by competent legal authority;
  2. To fulfill the requirements of the “Membership Agreement” and other agreements we have with our users, and to put them into practice;
  3. To provide information about users upon request by a competent administrative and judicial authority conducting a properly conducted research or investigation;
  4. To provide information when necessary to protect the rights or security of users.

E-mail Security

Never write your credit card number or passwords in emails sent to our store’s Customer Service about any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted from your emails.

For any questions or suggestions about our privacy policy, you can send an email to info@remediumhealthtourism.com. You can reach our company at the following contact information:

Company Name: REMEDIUM HEALTH HEALTH TOURISM LIMITED COMPANY

Address: ALİ KUŞÇU MAH. KESERCİLER SK. NO: 4 A FATİH/ İSTANBUL

Email: info@remediumhealthtourism.com

Tel: (+90) 850 242 97 53